Not an agency.Not a chatbot.
Lead gen companies bring you leads. The Right Crew runs your entire customer operation — from the first call to the repeat booking.
How we compare.
| Feature | The Right CrewAll-in-one | Marketing Agency | VA / Receptionist |
|---|---|---|---|
| 24/7 call answering | Partial | ||
| 5-touch lead follow-up | |||
| Google Business Profile management | Sometimes | ||
| Reactivation campaigns | |||
| Monthly performance reporting |
Four problems. One operation.
You're losing jobs to voicemail
Every unanswered call is a job that goes to your competitor. The average trade business misses 3–5 calls per day. At $400 average job value, that's $240,000–$400,000 lost per year.
Leads go cold in 24 hours
78% of customers book with the first business that contacts them. If you're not following up within the hour, you've lost the job. Our 5-touch sequence runs automatically — the moment a lead comes in.
You're invisible on Google Maps
84% of trade bookings start with a Google search. If your Google Business Profile isn't actively managed — reviews responded to, posts published, photos updated — you're ranking below competitors who are.
Past customers don't come back
A garage door customer comes back every 8–12 years. But they refer friends every year. Our reactivation campaigns keep you front of mind — so when they need you again, or their neighbour asks, you're the call they make.
We're not for everyone.
We're not a fit if you're just starting out and don't yet have consistent call volume. We're not a fit if you want to manage the tools yourself — we own the operation end to end, and that requires letting go of the controls.
We're not a software platform. We're not a franchise system. We're a managed operation — and we're selective about who we work with, because your results are our reputation.
If you're an established trade business turning over $500K+ and losing jobs to missed calls, we're probably a fit.
"We'd rather say no upfront than take on a client we can't deliver results for."
Ready to hand it over?We're ready to run it.
Book a free audit. We'll map your current operation, identify every gap, and show you exactly what running it properly would produce.
60-day performance guarantee. No lock-in contracts.