Terms of Service
Last updated: 7 April 2026
1. Agreement to Terms
By accessing or using the website and services provided by The Right Crew (ABN 86 691 628 458) ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services
We provide AI-powered business automation services including social media automation, AI websites, call answering, appointment booking, business process automation, and white-label agency solutions. Service availability, features, and pricing may change at our discretion with reasonable notice.
3. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use our services. By using our services on behalf of a business, you represent that you have authority to bind that entity to these terms.
4. User Obligations
When using our services, you agree to:
- Provide accurate and complete information
- Use the services only for lawful purposes
- Not interfere with or disrupt the services or servers
- Not attempt to gain unauthorised access to any part of the services
- Comply with all applicable Australian laws and regulations
5. Intellectual Property
All content, designs, logos, software, and materials on this website are the intellectual property of The Right Crew unless otherwise stated. You may not reproduce, distribute, or create derivative works without our prior written consent. Content created for clients as part of our services is subject to the terms of the applicable service agreement.
6. Payment Terms
Fees for our services are outlined in individual service agreements or proposals. All prices are in Australian Dollars (AUD) and are exclusive of GST unless stated otherwise. Payment terms, including due dates and methods, will be specified in your service agreement.
7. Limitation of Liability
To the maximum extent permitted by Australian Consumer Law, The Right Crew's liability for any claim arising from the use of our services is limited to the fees paid by you for the relevant service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
8. Termination
Either party may terminate a service agreement with 30 days' written notice unless otherwise specified. We reserve the right to suspend or terminate access to our services immediately if you breach these terms.
9. Disclaimers
Our services are provided "as is" without warranties of any kind, except as required by Australian Consumer Law. While we strive to deliver high-quality results, we do not guarantee specific outcomes such as lead volumes, revenue increases, or search engine rankings.
10. Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
11. Changes to These Terms
We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised terms.
12. Contact Us
If you have questions about these terms, please contact us:
- Email: hello@therightcrew.au
- Phone: 02 9152 6060
- Address: 1/89 Mulga Road, Oatley NSW 2223