News: a Perth garage door business booked 17 extra jobs in 30 days. Read the case study →
Every inbound call. Every quote follow-up. Every Google review. Every repeat booking. Every ad. Here's exactly what that looks like — and what you never have to manage again.
97% of calls to TRC-managed businesses are answered within seconds — including after hours, weekends, and while you're on a job. Every caller is greeted with your business name, handled professionally, and booked into your calendar if they're ready.
The 3% that aren't answered live are followed up within 5 minutes.
Your phone will never ring out again.
Every lead that doesn't immediately book triggers an automated 5-touch follow-up sequence — SMS and email — spread across 5 business days. Each message is in your brand voice, references the specific job, and has a single call to action: book.
40% of trade business bookings happen on a follow-up, not the initial contact. Without a system, you're losing almost half your potential jobs.
Your Google Business Profile is updated every week — new posts, photos, Q&A responses. Your suburb pages are maintained monthly. Your review velocity is tracked and boosted continuously.
The result: you appear at the top of 'near me' searches in your service area. The customers looking for you right now find you — not your competitor.
Two hours after every completed job, your customer receives an SMS prompting a Google review — timed right, single tap to submit. This turns every job into a ranking asset.
Businesses that generate reviews consistently every week dominate their suburb on Google Maps within 3–4 months. Businesses that don't, don't.
When your package includes paid advertising, Google and Meta ads are run and managed by The Right Crew — targeting your service suburbs, your core services, and the times demand is highest.
Your ad spend is always billed directly to you at cost. There is no markup on ad spend. Ad strategy, creative, targeting, and optimisation is included in your retainer.
| Factor | The Right Crew | Generalist Agency | DIY |
|---|---|---|---|
| Calls answered 24/7 | Rarely | ||
| Quote follow-up automated | Rarely | ||
| Google reviews generated | |||
| Paid ads managed | |||
| Built specifically for trades | N/A | ||
| You manage the tech | ✗ (we do) | Mostly you | All you |
| Setup time | 48 hrs – 10 days | Weeks | Weeks |
| 60-day guarantee | Almost never | N/A | |
| Monthly cost | From $147 | $2,000–$5,000+ | Your time |
Two entry products. Each solves one specific pain. Each goes live in 48 hours.
Get to the top of "near me" searches in your suburb. Google Business Profile optimised weekly. Local SEO for your service areas. Review velocity increased. The customers searching for you right now start finding you instead of your competitors.
Every call answered 24/7 — even when you're on the tools, underground, or finished for the day. Jobs booked directly to your calendar. Live in 48 hours. Eden Roc Garage Doors booked 17 extra jobs in their first 30 days.
Start with The Audit. We'll show you which parts of this your operation needs most.
