We run the customer operation forAustralian service businesses.
Every call answered. Every quote followed up. Every job booked. The Right Crew deploys and manages AI agents across your entire front-of-house — so you can stay focused on the work.
of calls answered 24/7
to go live
written performance guarantee
booked in 30 days (Eden Roc, Perth)
We don't try to work for everyone.
We go deep into specific industries — building AI operations that understand your customers, your compliance requirements, and your growth levers.
Trade businesses
Garage doors, electricians, plumbers, and other trade businesses. The Right Crew handles every inbound call, quote follow-up, booking confirmation, and review — so you stop losing jobs to missed calls.
Garage Door BusinessesMedical & Allied Health
GP practices, pathology, allied health, and specialist rooms. AI-managed patient intake, recall sequences, and no-show reduction — with full Australian Privacy Act compliance.
Coming soonLegal practices
Solicitors, conveyancers, and legal firms. Never miss a new client enquiry again. AI-managed intake, follow-up, and appointment booking — so your front desk never costs you a brief.
Coming soonOne managed operation. Seven specialist teams.
Every client gets the same structured deployment. We run it. You approve results.
24/7 call answering
Every inbound call answered, triaged, and logged. No missed calls, no voicemail.
Quote & booking conversion
Automated follow-up sequences that recover 15–25% of previously lost quotes.
Customer reactivation
Bring back lapsed customers with timed recall sequences and re-engagement campaigns.
Local marketing
Google Business Profile management, paid ads, review generation, and local SEO.
Performance monitoring
Every call, booking, and lead tracked. Escalations handled by our team.
Monthly reporting
Plain-language reports showing calls answered, jobs booked, and revenue recovered.
17 extra jobs booked in 30 days
Eden Roc Garage Doors launched Missed Call Recovery with The Right Crew and booked 17 extra jobs in their first 30 days — jobs they were previously losing to missed calls.
Questions we get asked.
Right now, yes — trades is our live vertical. Healthcare and legal are in active development. If you're in one of those industries, get in touch and we'll let you know when we're ready.
A receptionist answers the phone. The Right Crew runs your entire customer operation — answering calls, following up quotes, booking jobs, generating reviews, managing your Google listing, and reporting on results. It's a managed operation, not a single service.
Most clients are live within 48 hours of completing onboarding. The audit happens first — then we build and deploy based on what we find.
No lock-in contracts. Entry products (Missed Call Recovery, Near Me Boost) are month-to-month with no lock-in. Managed operations packages are 3-month minimum, then month-to-month.
Ready to stop losing workto missed calls?
Start with a free audit. 30 minutes. We'll show you exactly where you're losing revenue.