Dean
Founder & CEO, The Right Crew
Dean is the founder of The Right Crew, Australia's AI-native managed operations service for trade businesses. He's spent years working with garage door companies, plumbers, and other trades operators across Perth and Sydney to help them answer every call, follow up every quote, and manage their Google presence — so they can focus on the work.
How Many Calls Is Your Trade Business Missing? (And What It's Costing You)
Most trade businesses miss 1 in 5 inbound calls. At current Perth and Sydney job values, that's $72,000-$240,000 walking out the door every year. Here's how to find your number.
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AI Receptionists vs. The Right Crew: What's the Actual Difference?
An AI receptionist answers your calls. The Right Crew runs your entire customer operation - from the first call to the repeat booking. Here's why that distinction matters for a trade business.
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The Real Cost of Missed Calls for Australian Trade Businesses
Australian trade businesses miss 62% of incoming calls on average, costing between $72,000 and $240,000 per year. Most of those callers won't leave a voicemail - they'll dial a competitor instead.
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How to Stop Missing Garage Door Calls (Without Hiring a Receptionist)
Garage door businesses miss calls because one person can't be on the tools and on the phone at the same time. The fix is an AI voice agent that answers every call 24/7 and follows up automatically.
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AI Call Answering vs Traditional Receptionist: What's the Better Choice for Trades?
A full-time receptionist costs an Australian trade business $68,000-$85,000 per year and stops at 5pm. AI call answering costs $147/month and works 24/7. Here's the full comparison.
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